Priory 19/21mm ratchet orange (1 Viewer)

langtond

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AVOID THIS RATCHET AS IS NOT UP TO THE JOB​


I bought this ratchet from Epic Tools on ebay in May 2011. It was advertised with a 1 year guarantee. Waited 2 weeks to receive the ratchet then after 2 weeks of using it, the pin popped out while down a dropper.

Reported this to Epic Tools who advised to return it to them and a replacement would be sent. Waited another couple of weeks. I contacted them and they had sent the ratchet to Priory for inspection!!!!!

Waited another couple of weeks. Priory checked the ratchet and advised they would not replace it as it was wear and tear!!! After 2 weeks of use - I DON'T THINK SO!!!!!!

Spoke direct to Priory who said they would repair the ratchet. That was over 3 weeks ago. Phoned them today as not heard anything, and am still waiting on a phone call back.

Well done to Epic tools and Priory for their level of care to their customers. They are happy enough to take your money, but not interested when things go wrong.

YOU HAVE BEEN WARNED​

::mad:
 
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---------- Post added at 10:06 PM ---------- Previous post was at 10:06 PM ----------

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IMN is quality, I've had priory crap fall apart after brief use as well. Waste of time.
 
thanks alan the point am making is it was two weeks old and they would not honour the years guarantee service **** . i use a 15 pound ratchet that gets more hammer and still works. wheres the heavy duty in priory they don.t keep to there word m8
 
Priory.. total horse ****. I have a 19/21 boxed ratchet made by some Japanese bunch, bought of ebay.. solid as a cock full of viagra...
 
Priory is shiite imo.
I usually use a 'Super' Alloy Ratchet.

Nice and light, as good as a normal steel ratchet, but a bit more expensive.
But its worth the extra £10 for it being so light.
 
wat make is it don,t want priory crap . only ones seen is them . don.t mind the price m8
 
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